Shipping policy

1. Order Processing Time

Processing Window: All orders are processed within [ 1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

Confirmation: You will receive another notification when your order has shipped.

Peak Volume: During high-volume periods or sales, processing times may be slightly extended. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

Please allow [24–48 hours] for the tracking information to become active with the carrier.

3. Address Changes & Incorrect Addresses

Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the buyer. If you notice an error in your address, please contact us immediately at [solisstudioo@gmail.com] before your order ships.

4. Contact Us

If you have any further questions regarding our shipping policy, please contact us at:

Email: [Sotisstudioo@gmail.com]

Contact Form: 03020004349

Business Address: [Riwand Road, Lahore]